Yes, Rang by Rangana is pleased to offer international shipping to many countries around the world! We aim to bring our exquisite collection of fashion pieces to global customers who appreciate quality and style. Here’s everything you need to know about our international shipping service:

1. Countries We Ship To:
   We currently ship to a wide range of countries, including the United States, Canada, the United Kingdom, Australia, and many more. For a complete list of countries, please visit our Shipping Information page or contact our customer support team.
2. Shipping Costs:
   International shipping costs vary depending on the destination country, weight, and dimensions of the package. Shipping fees will be calculated at checkout, allowing you to review the total cost before completing your purchase.
3. Delivery Time:Please note that delivery times may vary due to customs processing and other factors beyond our control.
4. Customs and Duties:
   International orders may be subject to customs duties and taxes based on the destination country's regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. We recommend checking with your local customs office for more information on potential fees.
5. Tracking Your Order:
   Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track your package in real-time and stay updated on its journey to your doorstep.
6. Returns and Exchanges:
   We accept international returns and exchanges within 30 days of receipt. Please ensure that the items are in their original condition, with tags attached. For detailed information on our return policy, visit our Returns and Exchanges page.

At Rang by Rangana, we strive to process and ship your orders as quickly as possible. Here’s what you can expect regarding the shipping timeline for your order:

1. Processing Time:
2. Shipping Time:
   Once your order is processed and dispatched, the delivery time depends on the chosen shipping method and your location:
3. Order Confirmation:
   You will receive a confirmation email as soon as your order is shipped. This email will contain tracking information, allowing you to monitor the status and expected delivery date of your package.
4. Tracking Your Order:
   Once your order is dispatched, you can track it using the tracking number provided in your shipping confirmation email. This will help you stay informed about your order's journey to your doorstep.
5. Public Holidays and Peak Seasons:
   During public holidays or peak shopping seasons, such as festive sales, there might be slight delays in processing and shipping due to high order volumes. Rest assured, we are committed to getting your order to you as quickly as possible.

At Rang by Rangana, we want you to be completely satisfied with your purchase. If for any reason you're not happy with the items you've received, we offer a flexible return policy to ensure your shopping experience remains positive and stress-free.

Return Policy Overview

1. Eligibility for Returns:

• Time Frame: You can return any eligible item within 30 days of receiving your order.
• Condition: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
• Exclusions: Some items, such as customized orders, intimate apparel, and final sale items, are non-returnable. Please check the product description for specific details.

2. Initiating a Return:

• Step 1: Visit our Returns Center on our website.
• Step 2: Enter your order number and email address to initiate the return process.
• Step 3: Select the items you wish to return and choose the reason for the return.
• Step 4: Print the return label provided and attach it securely to your package.

3. Return Shipping:

• Domestic Returns (Within India): Return shipping is free for domestic customers. Use the prepaid shipping label provided during the return process.
• International Returns: For international returns, customers are responsible for shipping costs. Please ensure the package is sent using a trackable method to avoid any loss during transit.

4. Refund Process:

• Once we receive and inspect your returned items, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used at the time of purchase. Please allow additional time for the refund to appear on your bank statement, depending on your financial institution.
• If you prefer, you can opt for a store credit, which will be issued immediately upon receiving your return.

5. Exchanges: If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item. This ensures that you receive the correct product as quickly as possible.

6. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact our customer support team immediately at hello@rangby.com or call us at (91) 7980317256. We will assist you in resolving the issue and ensure a prompt replacement or refund.

At Rang by Rangana, we strive to deliver your fashion essentials as swiftly as possible. Here’s a breakdown of our shipping times and what you can expect once you place an order:

Domestic Shipping (Within India)

1. Processing Time:

• Standard Orders: Most orders are processed and dispatched within 1-2 business days.
• Customized or Special Orders: These may take an additional 3-5 business days for processing.

2. Shipping Time:

• Standard Shipping: 3-5 business days
  Expect delivery within 4-7 business days from the date of your order placement.
• Express Shipping: 1-3 business days
  For faster delivery, opt for express shipping at checkout, with arrival in 2-4 business days.

3. Remote Areas: Some remote or rural areas may experience slight delays. Please allow an additional 1-2 business days for delivery to these locations.

International Shipping

1. Processing Time: International orders are typically processed within 2-3 business days.

Shipping Time:

• Standard International Shipping: 7-14 business days
  Delivery times vary based on the destination country and customs processing times.
• Express International Shipping: 3-7 business days
  Choose express shipping for quicker delivery to major cities and international destinations.

1. Customs and Duties: International shipments may be subject to customs clearance procedures, which can cause delays beyond our control. These fees, if applicable, are the responsibility of the recipient.

Order Tracking

Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this number to monitor your package's journey on our website or the courier's website for real-time updates.

Contact Us

If you have any questions or concerns about your order's delivery status, please don’t hesitate to reach out to our customer support team:

• Email: hello@rangby.com
• Phone: (91) 7980317256