- No EU import duties.
- Ships within 1-2 business days.
- Ships in our fully recyclable and biodegradable signature boxes.
INTERNATIONAL RETURN POLICY
Return Process for International Orders:Should you wish to return an international order, please contact our customer care team at
hello@rangby.com or by phone at (91) 7980317256 within 7 days of receiving your order.
For all international returns, customers are responsible for returning the products themselves. Please send the order to the following address:
Rangana Creations54/1, Rafi Ahmed Kidwai Road, 1st Floor, Above SBI Bank, Kolkata- 700016 (West Bengal), IndiaOnce we receive the returned product(s), they will undergo a quality check at our warehouse. Refunds will then be initiated to your source account within 6-8 days.
Please note that the refund amount will be calculated after deducting import charges, shipping, and handling costs.
Countries We Ship To:We currently deliver to the following countries:
Australia, Belgium, Canada, China, Fiji, France, Germany, Greece, Guyana, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Malaysia, Mauritius, Nepal, Netherlands, New Zealand, Nigeria, Norway, Philippines, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, United States of America
Shipping Charges for International Orders:
Country |
Shipping Cost |
India |
Free |
USA |
USD 20 |
Canada |
CAD 27 |
United Kingdom |
GBP 16 |
Australia |
AUD 27 |
Singapore |
SGD 27 |
Malaysia |
SGD 27 |
Europe |
EUR 16 |
UAE |
AED 73 |
Saudi Arabia |
SAR 80 |
Guyana |
USD 40 |
Trinidad & Tobago |
USD 40 |
Fiji |
USD 20 |
All Other Countries |
USD 20 |
Delivery Time:The average delivery time for international orders is 7-15 business days, depending on the recipient's country of residence.
Delivery Methods:All international orders are dispatched via DHL and FedEx.
International Duties and Taxes:Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient. We cannot control these charges as they vary by country. However, duty is not applicable for orders under specific values in certain countries:
Country |
No Duty Applicable in National Currency |
Applicable Custom Yes/No |
Australia |
< 1000 AUD |
Yes |
United Kingdom |
GBP 135 |
Yes |
Singapore |
< 400 SGD |
Yes |
United Arab Emirates |
AE 950 |
Yes |
Saudi Arabia |
SAR 1000 |
Yes |
United States |
USD 800 |
Yes |
Payment Options:We accept payments through PayPal and Credit/Debit Cards.
Cancellation Policy:Cancellation is not accepted for customized items altered based on body measurements. For any queries, please contact us at
hello@rangby.com or call (91) 7980317256. Orders can only be canceled before they are packed in our warehouse.
Non-Payment of Duties and Taxes:If you choose not to pay duties and taxes and refuse delivery of the product, a refund will be issued after deducting the import charges incurred to ship the product back to India. If return charges exceed the order refund amount, no refund will be provided.